Question 1

How do I buy a product on Arvices?

Accepted Answer

Browse the listings, open the product you want, then tap Add to Cart and check out. Payment is processed securely through your Arvices wallet and your order is forwarded to the vendor.

Question 2

Are vendors on Arvices verified?

Accepted Answer

Yes. Every seller goes through an ID verification and onboarding review before they can list a product, and ratings on their profile reflect feedback from real, completed orders.

Question 3

How are payments protected?

Accepted Answer

Funds are held securely in your Arvices wallet and only released to the vendor once the order is marked complete. If something goes wrong, our support team will guide you through dispute resolution.

Question 4

Do products include delivery?

Accepted Answer

It depends on the vendor. Each listing shows whether delivery is included or whether shipping fees apply, so you'll see the full cost before checking out.

Question 5

Can I return a product if I'm not satisfied?

Accepted Answer

Returns are available on listings tagged as eligible. The product detail page tells you whether a specific item supports returns, and our support team can help mediate any disputes.

Question 6

Where is Arvices available?

Accepted Answer

Arvices is currently available in Lagos, Nigeria and is actively expanding to other cities — sign up to be notified when we launch in your area.

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